Privacy policy.

Overview

Your privacy is important to us. This Privacy Policy explains how WOODROW collects, uses, and protects your information when you visit our website or make a purchase.

WOODROW is operated by Woodrow Threads LLC, registered in Delaware, USA.

1. Information We Collect

A. Information You Provide

We collect information when you:

  • Make a purchase

  • Create an account

  • Sign up for emails

  • Enter pre-sales

  • Contact our support team

This may include:

  • Name

  • Email address

  • Shipping address

  • Payment information (processed securely by third-party payment processors)

  • Order details

B. Information Collected Automatically

Using Squarespace’s built-in analytics and Klaviyo tracking, we collect:

  • IP address

  • Device/browser type

  • Pages viewed

  • Time spent on the site

  • Referring website

  • Cookie data

  • Interactions with emails (opens/clicks)

C. Payment Information

WOODROW does not store or process your payment data directly.

All payments are handled by:

  • Stripe

  • PayPal

  • Shop Pay (via Stripe)

Their privacy policies apply when you complete a transaction.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate order updates

  • Send newsletters and promotional emails

  • Improve site performance

  • Personalize your shopping experience

  • Detect and prevent fraud

  • Analyze engagement through Klaviyo and Squarespace analytics

You may unsubscribe from marketing emails at any time.

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Enable checkout

  • Analyze traffic

  • Retarget ads (if enabled later)

Klaviyo and Squarespace may place cookies for email and site performance analytics.

You can adjust cookie settings in your browser at any time.

4. Sharing Your Information

We do not sell your personal information.

We may share necessary information with:

  • Shipping carriers (FedEx)

  • Payment processors

  • Email service providers (Squarespace Email, Klaviyo)

  • Website hosting (Squarespace)

These partners only receive what they need to complete your order or service.

5. Data Security

We use industry-standard security protocols to protect your data.
However, no online system is 100% secure, and you acknowledge this risk when using our site.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Request deletion

  • Update your information

  • Opt out of marketing

  • Request a copy of your stored data

To request any of the above, contact:
support@woodrowthreads.com

7. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated version will be posted on this page with a revised “Last Updated” date.

8. Contact Information

For privacy-related questions:
support@woodrowthreads.com

WOODROW is a brand operated by Woodrow Threads LLC.